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Nipo Player

"Account expired": what should I do?

This message is about the account on your playlist's server (Nipo Player runs with no subscription): renew it with the service that manages your playlist.

Nipo doesn’t provide, sell or host any channel, movie or playlist: it plays what you already own.

Nipo Player runs with no subscription: this diagnosis means the account given to you by your playlist has run out on its server.

Step by step, with pictures

  1. 01

    On Home, move to Settings with the arrows and press OK. Key OK

    Nipo Player Home with the Settings button selected
  2. 02

    Under your playlist’s name, the date shown (“Expires…”) has already passed.

    Settings, the playlist shows a past expiry date
  3. 03

    Go down to Diagnostics and press OK on “Run a diagnostic”. Key OK

    Settings, Diagnostics group with the Run a diagnostic button selected
  4. 04

    The diagnosis confirms “Account expired”: the account your playlist gave you has ended.

    Diagnosis result: Account expired
  5. 05

    Once the account is renewed with the service that manages your playlist, press OK on “Refresh playlist”. Key OK

    Settings, Refresh playlist button selected

Steps

  1. Open Settings, and check the date shown under your playlist's name ("Expires").
  2. If that date is in the past, contact the service that manages this playlist to renew the account.
  3. Once renewed, tap Refresh playlist in Settings, or just start playback again.
  4. If the message appears when you believe you're up to date, run a full check from Settings → Diagnostics → Run a diagnostic.

Tip

Nipo Player doesn't provide, sell or host any content; we can't renew an account on a third-party server, or recommend where to find one. If the diagnosis says "Login refused" rather than "Account expired", the problem is the username or password: see "Login refused": what should I do?.

Updated on 28 September 2026

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