Terms of sale
Terms of sale for Nipo Premium and Nipo Family: pricing, payment, withdrawal, conformity guarantee, refunds, dispute resolution.
Last updated: 10 October 2026
Premium is not on sale yet. These terms of sale will apply once it launches; they are published in advance for transparency.
1. Purpose and scope
These terms of sale govern the sale by 361 DEV of Nipo Premium and Nipo Family licences, on nipoplayer.com and in the app. Any order implies full acceptance of these terms.
2. Products and prices
| Product | Screens with Premium | Price |
|---|---|---|
| Nipo Premium | 1 | €7.99, once |
| Nipo Family | 5 | €24.99, once |
| Premium → Family upgrade | from 1 to 5 | €17 (the difference) |
Prices are shown VAT included, in euros. There is no subscription: every purchase is a one-time, lifetime payment. The free player stays free indefinitely and never requires a purchase. No free trial is offered: Nipo Premium and Nipo Family are purchased directly, refundable in one click within 14 days (article 6).
3. Order and payment
Orders are placed on a secure payment page (card, and depending on your device Apple Pay, Google Pay or PayPal), or through your device's app store in-app purchase (Google Play, App Store, Amazon Appstore, Microsoft Store) at the same price. Payment is due immediately at order time.
4. Delivery and activation
Nipo Premium and Nipo Family are digital licences: there is no physical shipment. The licence is delivered immediately after payment, as access you can activate on your devices (see "Remote activation" below and How it works).
5. Right of withdrawal and express waiver
Under French law (Code de la consommation, art. L221-28 13°), the right of withdrawal does not apply to digital content not supplied on a physical medium whose performance has begun after your prior express agreement and your express waiver of your right of withdrawal. At checkout, a checkbox asks for this agreement and express waiver before any activation. Without it checked, the order is not completed.
6. Our voluntary 14-day refund
Independently of the waiver above, we voluntarily offer a full one-click refund within 14 days of a purchase made on the site, no justification needed, from your account. Purchases made through an app store (Google Play, App Store, Amazon) are refunded under that store's own policy; we cannot refund them directly. See the Refunds page.
7. Conformity guarantee for digital content
Under French law (Code de la consommation, art. L224-25-12 et seq.), Nipo Premium and Nipo Family carry the statutory conformity guarantee that applies to digital content and services. If the licence does not work as advertised, you may request that it be brought into conformity, a price reduction, or termination of the contract, under the conditions set by law. This guarantee is in addition to the voluntary 14-day refund and is not limited by it.
8. Slot rule and screen replacement
A device only uses a slot of your licence once Nipo is unlocked there with Premium: Nipo Premium gives 1 slot, Nipo Family gives 5. The phone pages (QR, activation) never use a slot. You can replace a screen yourself (free a slot and assign it to another device) once every 30 days, from your account; beyond that, contact support.
9. Upgrading to Nipo Family
A Nipo Premium holder can move to Nipo Family by paying only the difference (€17), from their account or in the app.
10. Remote activation
In addition to QR pairing, a screen can be activated with no phone nearby, in two ways described on the Pricing page: by typing the purchase e-mail on the device (a 6-digit code is e-mailed to you), or by entering the device's Nipo code and key at nipoplayer.com/appareil. Each activation uses a slot of the signed-in account's licence; this is not a tool for selling access to others (one activation per form submission, no bulk use).
11. Mes playlists (Premium)
Nipo Premium and Nipo Family holders can save their playlists in "Mes playlists" to receive them automatically on their screens. This feature is encrypted on our servers, but not end-to-end: see the details and your rights in the Privacy policy. Direct sending by Nipo code stays end-to-end encrypted and free.
12. The lifetime promise
"For life" means for life: the licence token that unlocks Premium on your device stays valid offline even if our servers were to stop one day, and the app is designed to accept an expired token rather than lock you out. The free player does not depend on any server to work.
13. Invoicing
An invoice is available from your account after every purchase made on the site. You can add your company name and a VAT number at checkout so they appear on the invoice.
14. Out-of-court dispute resolution
In case of an unresolved dispute with our customer service, you may turn to an out-of-court consumer dispute resolution body free of charge. The European Consumer Centre of your country will direct you to the competent body: European Consumer Centres Network.
15. Applicable law
These terms of sale are governed by French law, without prejudice to the mandatory consumer-protection provisions of your country of residence within the European Union.
16. Contact
For any question about an order: legal@nipoplayer.com, or through the contact form ("Payment" subject).
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