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Nipo Player

"Login refused": what should I do?

Your playlist's username or password is no longer accepted by its server: check them with the service that manages your playlist.

Nipo doesn’t provide, sell or host any channel, movie or playlist: it plays what you already own.

This diagnosis means your playlist's server refuses the username or password in use — for example if the service that manages your playlist changed them after you added them to Nipo Player.

Step by step, with pictures

  1. 01

    On Home, move to Settings with the arrows and press OK. Key OK

    Nipo Player Home with the Settings button selected
  2. 02

    Go down to Diagnostics and press OK on “Run a diagnostic”. Key OK

    Settings, Diagnostics group with the Run a diagnostic button selected
  3. 03

    The diagnosis shows “Login refused”: the username or password is no longer accepted by the server.

    Diagnosis result: Login refused
  4. 04

    Press OK on “Edit” to correct the username or password with the service that manages your playlist. Key OK

    Settings, the playlist’s Edit button selected

Steps

  1. Open Settings, then tap Run a diagnostic in the Diagnostics group.
  2. If the result shows "Login refused", contact the service that manages your playlist to check the current username and password.
  3. Tap Edit on your playlist and enter the new details: Nipo Player checks them before saving.
  4. Once saved, start playback again.

Tip

Nipo Player can't guess or reset a password on a third-party server: only the service that manages your playlist can give you the current login details. If the diagnosis says "Account expired" instead, see "Account expired": what should I do?.

Updated on 28 September 2026

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