How do I get a refund within 14 days?
A "Request a refund" button under My account → Licence & purchases covers the 14 days after a purchase made on nipoplayer.com, with no reason required.
Nipo doesn’t provide, sell or host any channel, movie or playlist: it plays what you already own.
Nipo Player offers a one-click refund during the 14 days after the purchase, with no reason required.
How to do it
- Open My account → Licence & purchases.
- Next to the order, tap Request a refund.
- The refund then follows the usual timelines of your payment method.
- Once processed, Premium deactivates on your screens; the free version keeps working normally.
Tip
This 14-day guarantee covers purchases made directly on nipoplayer.com. A purchase made on a device's store (Google Play, App Store, Amazon, Microsoft) is refunded through that store, not from My account.
Updated on 29 September 2026
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