How do I replace or remove a screen from my licence?
My account → My devices lists your active screens with a "Remove" button: the slot frees up right away, self-service, once a month.
Nipo doesn’t provide, sell or host any channel, movie or playlist: it plays what you already own.
No need to contact support to switch devices: it's a self-service action from My account.
How to do it
- Open My account → My devices: your active screens are listed, each with a Remove button.
- Tap Remove, then confirm: the slot frees up right away.
- Activate a new device on that freed slot, with one of the methods in How do I activate Premium on a screen?.
- This self-service swap is limited to once a month, to prevent repeated swapping between households; a message tells you if you try again too soon.
Tip
Plan this ahead if you know you're about to replace a TV: doing the swap right before buying the new device avoids waiting until next month.
Updated on 29 September 2026
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